Personal Travel Support
Our work also suits people travelling for holidays, family visits or cruises when entry requirements are more complicated than expected.
We regularly help where travel is no longer straightforward, including tourist visa applications, passport issues, ESTA refusals, and situations where previous travel history affects eligibility for visa-free entry or other travel authorisations.
Personal travel is usually straightforward, but sometimes the usual routes don't work.
When ESTA is refused, passports are lost or damaged, or visa requirements become more complicated than expected, the administrative side needs proper attention.
Situations we help with
ESTA refusals and travel history
When ESTA eligibility is affected by previous travel.
If your ESTA application has been refused - often due to previous travel to countries like Cuba, Iran, or other locations that affect eligibility - you'll need to apply for a B-2 tourist visa instead. We prepare the application, help you complete the required forms, and arrange your embassy interview.
Tourist visas for countries that require them
Advance visa applications and eVisas for various destinations.
Many destinations require tourist visas for UK passport holders, either in advance or as eVisas. We handle the applications, collect the necessary supporting documents, and submit them according to the requirements and your travel dates.
Lost, stolen, or damaged passports
Urgent replacement when passports can't be used.
When a passport is lost, stolen, or damaged, you need a replacement before you can travel. We assist with UK passport replacement applications, including urgent and fast-track services when time is limited.
First passport applications
Applying for your first British passport.
Applying for your first British passport involves specific documentation and identity requirements. We help gather what's needed, complete the forms correctly, and submit the application to Her Majesty's Passport Office.
Second passports for frequent travellers
Additional passport for ongoing travel needs.
If you travel frequently and your passport is often at embassies for visa processing, a second UK passport allows you to continue travelling whilst the first is being used. We handle the application and explain what's required to qualify.
Cruise travel with complex itineraries
Multiple visa requirements for multi-country cruises.
Cruise itineraries that visit multiple countries may require several visas, and the timings can be difficult to coordinate. We work out what's needed for each port, handle the applications, and plan the timing around your departure date.
US Global Entry applications
Expedited entry program for US travel.
Global Entry provides expedited entry to the United States for approved travellers. We assist with the application process, help prepare for the interview, and advise on eligibility and supporting documentation.
DHS TRIP applications (Traveler Redress Inquiry Program)
Resolving issues with US border screening.
If you've experienced difficulties at US borders or airports—such as being detained, refused entry, or consistently selected for additional screening—a DHS TRIP application may help resolve these issues. We assist with preparing and submitting the application.
How we assist
We review your situation, explain what's needed, and handle the administrative work.
Reviewing your situation
We look at what's happened, what you need, and what the requirements are. For visa applications, that means forms, supporting documents, and embassy requirements. For passport issues, it means working with Her Majesty's Passport Office and arranging the appropriate service level.
Preparing applications properly
We prepare the documentation, complete forms correctly, and submit applications according to the specific requirements. That often makes the difference between a straightforward process and an unnecessarily complicated one.
Explaining realistic options
If your travel plans have been affected by an ESTA refusal or passport problem, we explain the alternative route and what's involved. If there are complications or tight timelines, we talk through what's realistic.
Ready to discuss your travel?
Let us know your destination, what's happened so far, and when you need to travel. We'll look at what's required and explain how we can help.
Get in touch